Specialist cleaning contractor across the UK. North West-based, working nationwide.
- CHAS Advanced Accredited contractor
- SafeContractor Health & safety verified
- ISO Certified Quality management
- Framework-Ready Public sector procurement
Specialist cleaning contractor across the UK. North West-based, working nationwide.
Short-let portfolios and pre-tenancy turnarounds. Same standard at unit one and unit forty. Booking-integrated, fully reported.
Built for portfolio managers
Running a property portfolio means managing volume, timing, and standards all at once. The 11am check-out and the 3pm check-in. The pre-tenancy clean that has to be done by Tuesday so viewings can start on Wednesday. The 40 units that all need to look the same to every guest, every booking, every time. The cleaning contractor that hits unit one beautifully and then drifts by unit twenty.
LG Cleaning works with short-let portfolio operators and letting agents across the UK on the cleaning that keeps a portfolio running. One contract, one named contact, consistent standards from the first unit to the last. Booking-system integrated where it makes sense. Photo-back reporting after every clean. The discipline that volume cleaning actually requires.
─ What we cover
One contract can cover both, or either, depending on the portfolio. The operational machinery underneath is the same in both cases.
Same-day or next-day cleans between guest stays. Linen change, full reset, consumables replenished, photo-back report sent before the next check-in.
Built around the operational reality of short-let: the window is fixed, the standard is non-negotiable, and the next guest is already booked.
Full property cleans between tenancies, scheduled around the agent or landlord’s timeline. Inventory-aware so the deposit case is protected. Property left ready for viewings within the agreed window.
The same standard whether it’s a one-bed flat or a four-bedroom house.
─ How the operation runs
“Missed cleans, late communication, photo evidence that doesn’t arrive, the contractor that won’t pick up the phone when there’s a problem at 9am on Saturday.”
Volume cleaning falls apart on coordination, not on cleaning. We’ve built the operation around the things that actually go wrong at scale.
Every portfolio gets a single account manager who knows your units, knows your booking patterns, and is the one person you call when anything needs sorting. Not a call centre, not a different person each time, not a ticket system.
For short-let portfolios, cleans can be triggered automatically by your booking system (Hostaway, Guesty, Smoobu, or similar) so you’re not manually scheduling each turnaround. We pick up the booking, allocate the team, and the clean is on the schedule before you’ve thought about it.
Every clean is photo-documented and the report lands in your inbox before the next guest checks in. If a guest later raises a complaint, you have the evidence to show the property was left in the agreed condition. If something genuinely needs attention, you see it before the guest does.
Spot checks across the portfolio on a rotation, not just on the units that have just been cleaned. The risk at scale is drift: standards slipping unit by unit until the average has shifted. Rotational quality control catches drift before it becomes a complaint.
─ Short-let specifically
Short-let cleaning is its own discipline. The operational pattern is different from a residential clean, the standard is different, and the turnaround window is what makes or breaks the booking. We’ve built the short-let side of the operation around what actually matters in a 4-hour changeover window.
Linen change as standard. Towels, bedding, kitchen cloths swapped for clean stock. Consumables (toilet roll, hand soap, dishwasher tablets, coffee, the small things guests notice when they’re missing) replenished on every turnaround. We can hold stock or work with your existing supplier.
Short-let guests notice things residential tenants don’t. The smudge on the mirror, the hair on the bathroom floor, the dust on the lampshade, the water glass left in the sink. The standard for a short-let clean is what the guest will see when they walk in, not what an inventory clerk will sign off.
The standard pattern, and it’s tight. We work to it as the baseline, with team allocation and route planning built around hitting the window across multiple units in the same day.
─ For letting agents
If you’re a letting agent or landlord managing a portfolio of long-let properties, the cleaning between tenancies is its own challenge: getting the property ready for viewings within days, protecting the deposit case, and doing it consistently across the portfolio without managing 40 different cleaning relationships.
The same operational machinery that runs the short-let side runs the lettings side: one named contact, photo-back reporting after every clean, single contract across the portfolio
Cleans are carried out with the inventory in mind. Issues that could affect the deposit return are documented in the photo-back report so you have a clear record before the next tenant moves in.
Cleans are scheduled around your void window and viewing schedule. If the property needs to be ready for viewings on Wednesday, the clean is finished and reported on Tuesday.
One contract covers all units in your portfolio, with consistent pricing and consistent standards. You’re managing one cleaning relationship, not 40.
─ Active growth focus
LG Cleaning is currently scaling capacity in London for short-let portfolio operators. If you’re running a short-let portfolio in Greater London and you’re looking for a contractor with active bandwidth in your area, the timing is good.
The London operation runs the same way as the rest of the business: one named contact, photo-back reporting, booking-system integration, the same standard from the first unit to the last. The difference is that we’re actively building the team around new portfolio relationships in London right now, which means we can take on volume that contractors who are at full capacity can’t.
Across the rest of the UK, we work with portfolio operators in major cities and across regional markets. The London capacity is the active growth focus for the next twelve months.
─ Questions we get asked
Hostaway, Guesty, Smoobu, and most of the standard short-let property management systems. If you’re using something else, we’ll work out the integration approach during onboarding. Worst case, cleans are scheduled manually through your account manager — but for any portfolio of more than a handful of units, system integration is the right call.
Per-unit pricing agreed up front based on size and standard requirements, with portfolio-level pricing for larger operations. You’ll know what each clean costs before we start, and there are no surprises at month-end. For end-of-tenancy work, pricing is per property based on size and condition.
You call your account manager. Standard response is same-day where the property is still empty, or before the next check-in if a guest is due. The photo-back report is the first line of accountability — if something’s missing or wrong, we see it before the guest does in most cases.
Yes, within the operational reality of the portfolio. If you take a booking with a 4-hour turnaround and the team is already allocated, we’ll work it through. The system integration helps because we see the booking as soon as it lands, not when you remember to tell us.
Either model works. We can hold stock and supply linen and consumables as part of the contract, or we can work with your existing supplier and your existing stock. Most portfolios start with one approach and adjust as they scale.
Most portfolios are operational within two to three weeks. The onboarding covers system integration, team allocation, unit walkthroughs, and the first round of cleans. Larger portfolios take longer; smaller ones can be faster. We’ll set out the timeline during the initial conversation.
Yes. We’re actively scaling in London right now, but the operation works across the UK. If you’re running a portfolio in another major city or a regional market, the same model applies. Geographic coverage is something we can talk through during the initial conversation.